Private Cloud

Large enterprises are beginning to apply the principles popularised with the use of public cloud to the delivery of internal IT service. These changes are in part evolutionary, as IT continuously improves its operational efficiency, and partly revolutionary, forced upon IT by competition with externally sourced service. As a consequence IT departments are now expected to be service focused and to be accountable to the lines of business who are consuming their service offerings. These changes require that the IT department supports Service Agreements by which their ongoing performance may be measured and compared to alternative service provision.

Agility for Private Cloud

Arjuna’s Agility product provides a framework which can be used by the organisation to capture the requirements of IT consumers and the IT department’s performance in response to those requirements.

Using Agility enables

• the creation of flexible, sophisticated Service Agreements personalised to individual IT consumers
• IT Consumers to dynamically request modification to existing agreements
• the IT department to automate the processes used to respond to requests for modification
• clear audit trails to be maintained by both IT and IT’s consumers

For an example of Agility for Private Cloud view the Private Cloud Video.